[Update: Retrieving all units] The Samsung Galaxy Fold’s launch has been delayed in China, Singapore, and Spain

Update 2 – 4/23/19: Reuters is reporting that Samsung is retrieving all Galaxy Fold units that were given out to reviewers. This wasn’t much of a secret and some reviewers have come forward to reveal that the loan period was only 10 days anyway (tomorrow being day 10).

Update 1 – 4/22/19: After confirming the delay in a few countries, Samsung has now put out an official statement to confirm the global launch delay of the Galaxy Fold. More details below the original article.

If you’ve been following the Samsung Galaxy Fold news last week, you know how much of a roller coaster it was. The week started off with reviewers glowing about the innovative device, but just a couple of days later, major display issues occurred. Several reviewers experienced very bad display glitches, some of which may have been caused by the user. It appears these issues have caused a launch delay, at least in a few countries right now.

Samsung Galaxy Fold XDA Forum

When the display issues first popped up, many people automatically assumed a launch delay would be in order. However, Samsung quickly reiterated that the April 26th launch plans would not be changed in the U.S. Unfortunately, that’s not the case in China, Singapore, and Spain. Launch events scheduled for this week in the countries have been postponed. An official statement from Samsung said:

“In light of the recent feedback on a limited number of Galaxy Fold media review units, Samsung is taking the time to ensure that the Galaxy Fold units are in optimum shape for your experience at the event.”

An official delay has not been announced for the U.S., but The Wall Street Journal is reporting that the release will be delayed as well. Samsung has not confirmed this news. WSJ says the new rollout is expected to be in the “coming weeks.”

We don’t know the exact cause of this delay. The obvious reason would seem to be investigating the screen issues, but it’s also possible that Samsung is using this time to more clearly label the display warning. A few reviewers removed the top layer of the display since there was no warning label. T-Mobile in the U.S. seems to have a warning on the display, but it seems other regions do not. We will follow this story to see if more Galaxy Fold delays are announced.

Source 1: SamMobile Source 2: Channel News Asia Source 3: hipertextual


Update 1: Global delay confirmed

Samsung has put out a statement to confirm the global launch delay of the Galaxy Fold. Here is an excerpt:

To fully evaluate this feedback and run further internal tests, we have decided to delay the release of the Galaxy Fold. We plan to announce the release date in the coming weeks.

Initial findings from the inspection of reported issues on the display showed that they could be associated with impact on the top and bottom exposed areas of the hinge. There was also an instance where substances found inside the device affected the display performance.

The statement goes on to say that they will “take measures to strengthen the display protection,” which will be very important in preventing these issues from happening again. “Coming weeks” is a vague timeframe that can really mean anything. Hopefully, the company can get things figured out in a reasonable amount of time. Read the full statement linked below.

Source: Samsung Newsroom

The post [Update: Retrieving all units] The Samsung Galaxy Fold’s launch has been delayed in China, Singapore, and Spain appeared first on xda-developers.

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